The only specialist global provider of chauffeur services, created for the financial market.
For almost a decade and a half we have been at the forefront of the roadshow industry. The quality of our drivers, products and services are second to none. This is why we are the proud supplier of choice to the majority of the world’s largest investment banks and financial institutions.
With three wholly owned offices in London, New York and Hong Kong our financial roadshow capacities are completely global. From the moment we collect you at your chosen location, to when we drop you off at your final destination; we offer accuracy, efficiency and luxury.
24 hour operations team
Our operations department is staffed 24 hours a day and every project is constantly monitored. Should anything change while a roadshow is in progress, even if it is the middle of the night, our team will adapt the schedule as necessary, contacting you if urgent but waiting until morning whenever possible.
To guarantee the efficiency of our service we have strict KPIs in place. We promise to acknowledge receipt of your booking within 20 minutes, provide confirmation within two hours and deal with all queries as soon as we receive them.
Once a dedicated project coordinator receives your itinerary (in the format of your choice) we take over the entire booking process keeping you updated as frequently as you wish.
Your itinerary is transferred to our custom made reservations system exactly as we receive it. There is no need for manual input, removing any risk of human error at this stage. The reservation platform that we use has been built entirely in house by our specialist IT team, making sure it is in-line with the financial roadshow process.
We then double check, every detail of your booking. Our system has an inbuilt flight and address checker so any logistical errors are immediately flagged and rectified. The expertise of our coordinators allows us to ensure an appropriate amount of time has been allocated for each journey.
Prior to a roadshow commencing your project coordinator will regularly be in touch to check for further itinerary updates. Each time a change is made an amended confirmation will be sent to you, stamped with its own unique ID number:
Should your roadshow involve multiple countries, you will only need to speak to one person from your local Driven Worldwide office. They will contact our international team of affiliates to take care of the rest. Each affiliate we work with is contractually bound to adhere to Driven’s impeccable standards so we can guarantee consistently high standards in all of the 102 countries we operate.
On completion of a roadshow we aim to have an invoice with you within five working days. As part of the invoicing and completion of your project we also request feedback and all reasonable suggestions are acted on. We make continuous improvements to our booking process and service delivery to ensure that it keeps exceeding the ever evolving demands of our global financial industry. Ask for feedback on every service. Our clients’ comments are always acted on and we make continuous improvements to our booking process and service delivery to ensure that it keeps exceeding the ever evolving demands of our global financial industry.
Chauffeurs and vehicles
Your roadshow passengers will travel in a vehicle that is equivalent to an E or S class Mercedes less than three years old. For larger groups of passengers we will use a Mercedes Viano, or its local equivalent. All of our chauffeurs have previous roadshow experience, CRB checks, full references and excellent knowledge of local financial locations. They are exceptionally well presented and speak fluent English in all major cities.
As a company specifically designed to meet the complex needs of a financial roadshow, we understand that meetings may over run, flights change and plans move throughout the course of the service. Our chauffeurs are completely prepared for this and more than happy to collect documents ahead of meetings, make ad-hoc stops and work on an as directed service whenever possible.
Proven track record
We deliver over 10,000 roadshows and 28,000 reservations every year to some of the biggest names in the banking industry. Driven Worldwide prides itself on having personal relationships with all of our clients. Regular update meetings are held between our clients and our company Directors to ensure we are at the top of our game at all times.
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